Terms of Service

worXwap合同会社

Effective Date: April 1, 2026  ·  Last Updated: July 23, 2026

1. Introduction

Welcome to worXwap. These Terms of Service (“Terms”) govern your access to and use of the worXwap platform, including our website (worxwap.com), mobile applications, and all related services (collectively, the “Platform”). The Platform is operated by worXwap合同会社 (“worXwap,” “we,” “us,” or “our”), a company registered in Japan.

By creating an account or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

2. What worXwap Is

worXwap is a skill-exchange marketplace where users trade professional services with each other. Users do not exchange money with one another through the Platform. Instead, users agree to provide services to each other based on mutually negotiated terms (a “Swap”).

worXwap is not a party to any Swap between users. We provide the tools to facilitate discovery, communication, agreement, delivery, and review — but we do not guarantee the quality, completion, or outcome of any Swap.

3. Eligibility

To use worXwap, you must:

  • Be at least 18 years of age.
  • Have the legal capacity to enter into a binding agreement.
  • Not have been previously suspended or removed from the Platform.
  • Provide accurate and complete information during registration.

4. Account Registration

You must create an account to use the Platform. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately if you suspect unauthorized access to your account.

You may not create multiple accounts, impersonate another person, or use false information in your profile.

5. Subscriptions and Payments

5.1 Subscription

Access to certain Platform features requires a paid monthly subscription. Subscription fees are billed in advance on a recurring monthly basis, beginning when you complete checkout and renewing automatically each month until you cancel. The current price is displayed on the Platform at the time of purchase. Payments are processed by Stripe.

5.2 Free Trial

We do not currently offer a free trial. If we introduce one, the terms — including whether a payment method is required and when billing begins — will be shown to you before you enroll.

5.3 Cancellation and Refunds

You may cancel your subscription at any time from the Subscription page in your account. Cancellation takes effect at the end of the current billing period, and you keep access until then. Except where a refund is required by applicable law, we do not provide refunds for partial billing periods.

5.4 Price Changes

We reserve the right to change subscription pricing with 30 days’ prior notice. Continued use of the Platform after a price change constitutes acceptance of the new price.

5.5 App Store Purchases

Subscriptions are currently sold only through the Platform. If we later offer subscriptions through the Apple App Store or Google Play, purchases made there will be subject to the terms of the respective app store, and billing and cancellation will be managed through your Apple or Google account.

5.6 Consumers in Japan

Details required under the Act on Specified Commercial Transactions (特定商取引法) — including the seller’s identity, price including consumption tax, payment timing, and cancellation terms — are published at /tokushoho.

6. How Swaps Work

6.1 Creating Deal Pages

Users may create deal pages listing the services they offer and the services they are looking for in return. You are responsible for accurately describing your skills, experience, and the scope of services you offer.

6.2 Negotiation and Agreement

Before a Swap begins, both users must agree on the scope of work, deliverables, timeline, and any other terms. The Platform provides tools to generate a digital agreement based on the negotiated terms. By accepting a Swap, both users agree to fulfill their respective obligations.

6.3 Delivery

Both users upload their completed work to the Platform. The Platform does not display the other party’s deliverables to you until both sides have submitted. This is a feature of how the Platform presents submissions, not a security guarantee — you should not rely on it to protect confidential material, and you should not upload anything you would not be willing for the other party to receive.

6.4 Reviews

After a Swap is completed, both users may leave reviews. Reviews must be honest, relevant, and based on the actual Swap experience. We reserve the right to remove reviews that violate these Terms.

7. User Conduct

You agree not to:

  • Provide false, misleading, or deceptive information in your profile or deal pages.
  • Fail to deliver on agreed Swap terms without reasonable cause.
  • Use the Platform to exchange money, cryptocurrency, or anything other than professional services.
  • Harass, threaten, or abuse other users.
  • Upload content that is illegal, infringing, defamatory, obscene, or harmful.
  • Attempt to circumvent the Platform to arrange Swaps outside of worXwap.
  • Use automated tools, bots, or scrapers to access the Platform.
  • Interfere with the operation or security of the Platform.
  • Violate any applicable law or regulation.

8. Intellectual Property

8.1 Your Content

You retain ownership of all content you create and upload to the Platform, including deal pages, portfolio items, and deliverables. By uploading content, you grant worXwap a non-exclusive, worldwide, royalty-free license to host, display, distribute, and promote your content solely for the purpose of operating and marketing the Platform.

8.2 Swap Deliverables

When a Swap is completed, intellectual property rights to the deliverables transfer from the creator to the recipient, unless both parties explicitly agree otherwise in their Swap terms. Both users are responsible for clarifying IP ownership during negotiation.

8.3 worXwap’s Intellectual Property

The Platform, including its design, code, branding, and features, is the property of worXwap合同会社. You may not copy, modify, distribute, or create derivative works based on the Platform without our written permission.

9. Disputes Between Users

9.1 Resolution Process

If a dispute arises between users regarding a Swap, both parties should first attempt to resolve it through the Platform’s messaging system. If it cannot be resolved directly, either party may contact us at support@worxwap.com with the details.

9.2 worXwap’s Role

worXwap may review disputes and take action at its discretion, including canceling a Swap or suspending an account. However, worXwap is not obligated to resolve disputes and does not act as an arbitrator.

10. Account Suspension and Termination

We may suspend or terminate your account at any time if you violate these Terms, engage in fraudulent activity, or if we determine that your account poses a risk to the Platform or other users. We may also deactivate accounts that have been inactive for an extended period.

Upon termination, your access to the Platform ceases, and we may delete your account data in accordance with our Privacy Policy.

11. Disclaimers

The platform is provided “as is” and “as available.” worXwap makes no warranties, express or implied, regarding the platform, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee:

  • The quality, accuracy, or reliability of any user’s profile, deal page, or deliverables.
  • That any Swap will be completed successfully.
  • That the Platform will be available without interruption or error.
  • The identity or qualifications of any user.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including the Japanese Consumer Contract Act.

12. Limitation of Liability

To the maximum extent permitted by law, worXwap合同会社 and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from these Terms or your use of the Platform shall not exceed the amount you paid to worXwap in subscription fees during the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless worXwap合同会社, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Platform, your violation of these Terms, or your violation of any third-party rights.

14. Modifications to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you through the Platform or by email. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Platform and cancel your subscription.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of Japan. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and worXwap regarding your use of the Platform.

18. Contact

  • Email: support@worxwap.com
  • Company: worXwap合同会社

19. Language

These Terms are provided in English. In the event of any discrepancy between translated versions, the English version shall prevail.